This year we are refreshing our Listening Tour approach to reach more of the county more regularly.
Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.
We are always on the lookout for new volunteers, so please get in touch today.
Find your local service and leave your feedback...
Search the entire site
Welcome to Healthwatch East Sussex
Healthwatch East Sussex gather people’s views of health and social care services in the county and make sure they are heard by the people in charge.
The people who fund and provide services have to listen to you, through us. So, whether you have had a good or bad experience, your views can help to make changes to services in East Sussex.
Our work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.
We also provide a free information and signposting service to help people access, understand, and navigate the health and care in East Sussex.
More information can be found by clicking here or calling our enquiries line on 0333 101 4007.
Feedback Centre for Health and Care services
Our Feedback Centre provides a unique opportunity for you to tell us, providers and the public your experience of using health and care services in East Sussex.
We want to hear whether your experience has been good, bad or indifferent.
We use your reviews to understand where services are working well, and where they can be improved.
Visit the Feedback Centre
Young Healthwatch
Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.
We combine traditional youth work practices with creativity, technology, and youth leadership, to create an exciting and engaging program for local young people to act as community ambassadors and support our projects and campaigns on children and young people’s health topics.
Read more
Our 2023/24 Annual Report
We are delighted to share ‘The value of listening’, our Annual Report for 2023-24.
It highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex, and across Sussex.
Read more
Latest Reviews
Latest News
Healthwatch East Sussex contribute to national research on NHS Complaints
Making a complaint is a right enshrined in the NHS Constitution. Yet, Healthwatch England research found a number of … Read more
Impacts of changes in cost of living on health and wellbeing
Between July and September 2024, we asked people to share their experiences of changes in the cost of living … Read more
New online tool launches exclusively for young people to share their views on health
NHS Sussex, in partnership with Healthwatch, has worked with a group of young people to create a new online health … Read more
Our reports
Between July and September 2024, we asked people to share their experiences of changes in the cost of living and any effects these may have on their wellbeing.
We wanted to learn whether increases in day-to-day living costs impacted on people’s physical and mental wellbeing, affected any behaviours or decision-making, including their use of health, care or wellbeing services.
People were able to complete the survey online, in print or over the phone and 413 shared their feedback with us.
Your Experiences of Cancer Screening
In December 2024, Healthwatch in Sussex sought experiences of bowel, breast and cervical cancer screening from people across Sussex.
Urgent Community Response Survey
In August 2024 Healthwatch East Sussex spoke to a small group of patients who had recently received care from ESHT’s Urgent Community Response (UCR) team.
We asked them what they felt worked well with the service, and where they felt improvements could be made.
